Research and business resources


Research is crucial for understanding market trends, customer preferences, and competitive landscapes. It will guide your strategic decisions, enhance the quality of your service and help you adapt, so you can be successful in a dynamic industry.

The Economic Impact of Tourism

The Cambridge Economic Impact Model is an industry respected tool for measuring the economic impact of tourism in an area. Knowing the volume and value of tourism is an essential part of developing policies for managing tourism.

In 2023, Destination Research was commissioned by Dover District Council via Visit Kent to carry out the Cambridge Model Reports. These reports give the economic impact of tourism to and within Dover District and relate to the estimated value and volume of tourism to the area during a single year.

The most recent release of the industry-respected Economic Impact of Tourism for 2023, shows the value of economy in the Dover district increasing to £295 million, reaching 98% of 2019 levels and marking a 47% rise versus 2021. The statistics show a significant rebound post-pandemic, underscoring the resilience of the sector and its pivotal role in the district’s economy. 

Inbound tourism has also grown, with 90,500 overseas trips made in 2023 exceeding pre-pandemic levels by 1%. This growth reflects the continued appeal to international visitors and the successful efforts to rebuild global connectivity.

Day trips to the area also demonstrated particularly strong appeal, nearing 2019 levels with 4.1 million day trips, an 11% increase compared to 2021. Day trip spending also reached £138m, a 38% increase compared to 2021, further highlighting the popularity of domestic travel and its contribution to the visitor economy.

A graphic showing tourism statistics for 2023
Dover District's visitor economy; figures from the Economic Impact of Tourism 2023 report.

 

Economic Impact of Tourism - year on year comparison

Day Trips 2020 2021 2023 Annual Variation
Day Trips Volume 2,383,000 3,737,000 4,143,000 +10.8%
Day Trips Value £53,559,000 £99,575,000 £137,571,000 +38.1%
Overnight Trips        
Number of Trips 189,000 280,100 386,500 +37.9%
Number of Nights 559,000 880,000 1,247,000 +41.7%
Trip Value £32,849,000 £54,898,000 £84,959,000 +54.7%
       
Total Value £112,176,000 £201,301,000 £295,344,000 +46.7%
Actual Jobs 3,419 4,522 5,633 +24.5%

 

Dover, Deal and Sandwich Visitor Survey

Dover District Council commissioned Visit Kent and Destination Research to undertake a visitor survey in Dover, Deal and Sandwich throughout the summer of 2023. Download a copy of the reports to see the key findings: 

Visit Britain

You'll find a wealth of research and insights on the Visit Britain website, including the latest consumer and industry data and insights on domestic and inbound tourism in the UK, Britain and England.

Their website is also a fantastic resource for all forms of business support via the England Business Advice Hub which provides essential information, advice and resources for tourism businesses in England – plus useful contacts, training and guidance on your legal obligations.

Other useful pieces of research